Committed to ISO/IEC 17025:2017 Standards
NABL Accredited Laboratory
Centrix Engineering Solutions Private Limited is committed to maintain the highest standards of quality in all testing and consulting services. Our quality management system ensures integrity, impartiality, confidentiality, reliability and customer satisfaction in every project we undertake.
Maintain Integrity, impartiality, confidentiality, reliability and customer satisfaction form the foundation of services offered by the laboratory
Testing laboratory is committed to implement management system all the times that meets the requirements of ISO/IEC 17025:2017
Competence of the laboratory personnel is ensured by continuous training and skill up gradation
The laboratory personnel carry out testing activities consistently at all times
The laboratory ensures continual improvement in quality of testing and service rendered
Internal quality checks are conducted annually covering all the tests to ensure impartiality in testing
To impart yearly training plan, to laboratory personnel to update their knowledge which will ensure their competence
To achieve minimum 90% customer satisfaction index
Laboratory will participate in Proficiency Testing or Inter Laboratory Comparisons in respect of at least one product every year in order to ensure consistency in testing activity
To resolve customer complaint, if any, within 15 days
To enhance customer database through efficient services
QM ensures continually improving the effectiveness of Quality System by setting measurable and achievable Key Performance Indicators:
Regular collection and analysis of customer feedback to improve services
Tracking and resolution of complaints within stipulated timeframe
Timely and accurate generation of test reports
On-time delivery of test reports to clients
Our laboratory is accredited by the National Accreditation Board for Testing and Calibration Laboratories (NABL), demonstrating our technical competence and compliance with international standards.
We maintain full compliance with ISO/IEC 17025:2017 standard for testing and calibration laboratories, ensuring international recognition of our results.
We are committed to continual improvement of our quality management system through regular audits, reviews, and implementation of corrective actions.
Mr. Sachin Deorao Patankar
Director
Doc. Ref.: CESPL/QM/01 Quality Manual, Cls 3.3 & 3.4